Reference

zk6 Privacy Policy For Your Account

Our Privacy Policy explains what data we collect when you open a zk6 account, sign in from a mobile device, or use DANA, OVO, GoPay and QRIS.

Account clarityWallet dataCookie choicesSecure sessions
zk6 zk6 Privacy Policy For Your Account
CONTACT PATHS

Privacy Help Beside Your Account

A clear contact route matters when you want to ask about your Privacy Policy rights or correct an account detail.

Privacy request Send a message through the site support channel with your account contact and the…
Account correction If your phone verification detail or contact record is inaccurate, tell us which field…
Wallet question For DANA, OVO, GoPay, QRIS, bank transfer or virtual account records, include the transaction…
HANDLING DETAILS

What zk6 Does With Your Data

The Privacy Policy is practical: it connects each data category to an account task, such as phone verification, session protection or payment reconciliation.

Account records

We use contact details, phone verification results and sign-in records to create and maintain your account. These records help us distinguish an account request from an unauthorised attempt to enter the account.

Payment references

A DANA, OVO, GoPay or QRIS reference can be stored with status details needed to reconcile an account action. Bank transfer and virtual account references are handled for the same limited purpose.

Device signals

Your browser type, device category, approximate session timing and security events may be recorded when you sign in. These signals help us investigate unusual access without reading unrelated files on your device.

Cookies

Cookies can keep your session working, remember selected settings and help us understand which account page returned an error. You can manage cookie controls through your browser, although some account steps may then need repeating.

Retention

We keep account and payment records for as long as needed for account administration, security checks, dispute handling and applicable legal duties. When a record is no longer needed, our process removes or de-identifies it.

Your changes

You can ask us to access, correct or delete eligible personal data through the support route. Include the account contact and request type; we may verify ownership before making a change.

Privacy Policy Answers For Indonesia

These Privacy Policy answers address the account questions we expect before you open an account from Indonesia. They cover the data linked to phone verification, wallet references, cookies, devices and contact requests, so you can decide what to share and how to ask for a change.

It covers account details, phone verification, sign-in events, device signals, cookies, support messages and payment references linked to DANA, OVO, GoPay, QRIS, bank transfer or a virtual account.

No. Our Privacy Policy distinguishes a payment reference and status from your private wallet credentials. When you contact us, share the reference and date instead of a DANA or OVO password.

We use phone verification to confirm an account access request, help protect your session and correct an account record. We do not treat verification as permission to read unrelated data on your device.

Yes. Send a Privacy Policy request through the site support channel with your account contact and the action you want, such as access or correction. We may verify ownership before responding.

We retain information for account administration, security checks, dispute handling and applicable legal duties. Once a record is no longer needed for those purposes, it is removed or de-identified through our retention process.

You can request deletion of eligible personal data through support. Some records may need to remain for security, unresolved disputes or legal duties, and access depends on local law.

Cookies can maintain a sign-in session and remember settings on your phone. If you block them, you may need to repeat account steps, and some access remains available where local law permits.