Reference

zk6 Legal access for Indonesia accounts

zk6 Legal sets out how your account, wallet records and lobby access are handled in Indonesia.

Account termsData handlingLocal access rulesPayment records
zk6 zk6 Legal access for Indonesia accounts
POLICY CONTACT

Get help with Legal account questions

A clear contact path matters when a Legal question affects your account or wallet record.

Account access Use the support contact inside your account when phone verification or a Legal access…
Wallet records For DANA, OVO, GoPay, QRIS, bank transfer or virtual account questions, send the receipt…
Policy requests Ask for a Legal clarification or account-data change through the same support contact.
DATA PRACTICE

How zk6 handles Legal obligations

We apply the Legal policy through practical account controls rather than vague promises. Your registration details support phone verification, wallet matching and access checks; your browser may store cookies that help keep…

Account details

We use the details you submit to identify your account, complete phone verification and connect a payment record to the correct account. Keep your phone number current so Legal notices reach you.

Cookies

Cookies may support session continuity and remember policy choices on your device. You can manage browser cookie settings, though changing them may affect account access or page behaviour.

Login protection

Your password and verification code belong only to you. We do not ask you to disclose either through a payment receipt request, and you should sign out on any shared device.

Record retention

We retain account and payment records for the period needed to operate the service, resolve disputes and meet applicable Legal duties. The period can depend on the record and local requirements.

Correction requests

If your name, phone number or account detail is incorrect, contact support from the account path and identify the field to change. We may request verification before applying the correction.

Access decisions

Access depends on local law and the checks applicable to your account. If access is restricted, contact support for the policy reason and the next permitted account step.

Answers about zk6 Legal access

These Legal answers address the account questions you are most likely to have before opening an account in Indonesia. We point you to the practical step for data, payment records, eligibility and contact requests, while keeping the wording tied to the policy that applies to your account.

It covers account conditions, phone verification, data handling, cookies, payment records, access checks and policy contact steps. Read it before opening an account so you understand the conditions that apply.

Yes. Eligibility depends on local law. Where local law permits, you may complete the account path after the requested details and phone verification are accepted.

The Legal policy explains how wallet records are connected to your account and checked when a status or receipt question arises. Availability of DANA, OVO, GoPay and QRIS can depend on your account.

We request the account details needed for registration, phone verification, payment matching and access checks. Use accurate details, and contact support if your registered phone number or other field changes.

Open the support contact shown inside your account and name the exact detail that needs changing. We may ask for an account check before correcting the record or confirming the request.

Retention depends on the type of record and applicable local requirements. Account and payment records may be kept for service operation, dispute handling and Legal duties.

Use the account support path and ask for the policy reason. Do not create a second account or share credentials; access may be limited where local law permits only certain account conditions.